Frequently Asked Questions
Everything you need to know about shopping at The Frontier.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location but generally take 7-14 business days.
How do I return or exchange an item?
You can return or exchange any unworn, unwashed items with tags attached within 30 days of purchase. Use our online portal to generate a prepaid return label.
How do I ensure I am ordering the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your favorite fitting garments for the best result.
What payment methods do you accept?
The Frontier accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we vet all our manufacturing partners for fair labor practices.
Can I track my order once it has shipped?
Yes. Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status in real-time.